FAQ

CAN I BUY A SMILEBOOTH?

Nope, sorry. Our Smilebooths are for rental or lease only.

HOW DO I RESERVE A BOOTH FOR MY EVENT?

Start by sending us an email or filling out our contact form. We’ll send you over all the info you need to make your decision. From there, you can can choose to book the event, customize with add-ons, or alter any event info to make your event as awesome as possible.

HOW FAR IN ADVANCE SHOULD I RESERVE THE SMILEBOOTH?

To ensure that we have a Smilebooth available, the earlier the better! That being said, don’t be shy. Sometimes we have last-minute availability!

IS THERE A DEPOSIT WHEN RENTING A SMILEBOOTH?

There is, actually. We require a 50% deposit at the time of booking, and the remaining balance is to be paid two weeks prior to the event. It’s all in the contract, you’ll see.

IS THE DEPOSIT REFUNDABLE?

Sorry, the deposit is non-refundable.

OK, SO WHAT FORMS OF PAYMENT DOES SMILEBOOTH TAKE?

We accept checks and most major credit cards. We process your credit cards with our secure online billing and contract system.

SO, I SEE THAT YOUR PRICES ARE BASED ON A FOUR HOUR RENTAL. WHAT IF I NEED MORE HOURS?

No problemo! Our prices include up to four hours of rental time, but we will be happy to party for as long as you’d like. If your event requires the Smilebooth to be active for more than 4 hours, additional hours are available a la carte.

WHAT IF I NEED A SMILEBOOTH FOR LESS THAN 4 HOURS?

Of course you can have the Smilebooth for as long or as little as you like. But...anything less than 4 hours is still charged at the 4-hour rate.

ARE YOU FLEXIBLE ON COST AT ALL...LIKE IF WE DIDN'T WANT AN ONLINE GALLERY?

Sorry, no, sad face. Our prices are comprehensive and include all the great, standard features that we offer.

THERE ARE OTHER PHOTO BOOTH COMPANIES CHEAPER THAN YOU. WHAT MAKE YOU SO SPECIAL?

If you’re anything like us, momma always said you get what you pay for.

DO YOU OFFER DISCOUNTS FOR NON-PROFIT EVENTS?

Yeah we do! We have a 10% discount off the rental rate for all non-profit events.

HOW MANY PHOTOS ARE WE ALLOWED TO TAKE?

Unlimited!!! Say what?

IF MY EVENT IS OUTSIDE, DO I NEED TO PROVIDE A TENT OR COVERED AREA FOR THE SMILEBOOTH?

A tent isn’t required but highly recommended. The Smilebooth cannot function in the rain, and environmental variables like sun and wind can be tricky to deal with. We recommend some type of coverage is the best way to go.

DOES SOMEONE STAY WITH THE SMILEBOOTH ALL NIGHT?

Oh yes! Your attendant will be as fun as they are a skilled technician. Our Smilebooth-ers champion bedlam with the best of ‘em, from start to finish!

HOW LONG BEFORE MY PHOTOS WILL BE UPLOADED TO THE WEB GALLERY?

We process the images so that you will look your shiny best. You and your guests can view and download images from your event within 24 hours!

DO MY EVENT IMAGES HAVE TO BE UPLOADED TO A PUBLIC WEB GALLERY?

Instead of an online gallery, we can send you a private link where you can download the images instead. Give it out at your own risk!

DO I GET THE HIGH RESOLUTION IMAGES AFTER MY EVENT?

Absolutely! Shortly after your event, we will email you a download link of all the high-resolution images from your event.

I LIKE THE SMILEBOOTH AND ALL, BUT CAN I JUST RENT ONE OF YOUR BACKDROPS?

Unfortunately, no. Our Smilebooths and backdrops go hand-in-hand like two peas in a pod, or two sides of the same coin, or two’s company, or well, you get the idea.